Last modified: November 25, 2011
YOGO.tv Enterprises Inc.
16372 – 12th Avenue
Surrey, British Columbia, V4A 7V8
Information we collect and how we use it
We may collect the following types of information:
Information you provide – When you sign up for a YOGO.tv account, we ask you for personal information that personally identifies you, such as your name, email address, mailing address and phone number. You can use the Account or Manage Account page when logged into the YOGO.tv website to learn more about the information associated with your Account.
User communications – When you send email or other communications to YOGO.tv, we may retain those communications in order to process your inquiries, respond to your requests and improve our services. We may use your email address to communicate with you about our services.
Third Party Applications – YOGO.tv utilizes the services of PayPal for the payment processing of subscriptions for our services. Information collected by PayPal is governed by their privacy policies.
YOGO.tv processes personal information on our servers in Canada, the United States of America and in other countries. In some cases, we process personal information outside your own country.
You can use the Account or Manage Account pages to review and control the information stored in your YOGO.tv Account.
YOGO.tv only shares personal information with other companies or individuals outside of YOGO.tv in the following limited circumstances:
We have your consent. We require opt-in consent for the sharing of any sensitive personal information.
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.
We restrict access to personal information to YOGO.tv employees, contractors and agents who need to know that information in order to process it on our behalf. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
Accessing and updating personal information
When you use YOGO.tv services, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Because of the way we maintain certain services, after you delete your information, residual copies may take a period of time before they are deleted from our active servers and may remain in our backup systems. Please review the service Help Centers for more information.